Are you a Trello user who has decided to cancel your premium subscription? Or perhaps you’re considering switching to a free plan but don’t know how. Either way, you’ve come to the right place. In this article, we’ll be discussing everything you need to know about canceling your Trello Premium subscription.
Trello is a popular project management tool that allows individuals and teams to collaborate on various projects in a visually appealing and organized way. It offers a range of features, from creating boards and lists to adding team members and assigning tasks. However, not everyone may need or want the additional features that come with a premium subscription.
If you’re currently subscribed to Trello Premium and want to find out how to cancel it, keep reading. We’ll provide you with a step-by-step guide on how to do so, as well as cover some important things to consider before making the switch. So let’s dive in!
1. Why Cancel Your Trello Premium Subscription?
Before we jump into the steps on how to cancel your Trello Premium subscription, it’s important to understand why you might want to do so. There can be several reasons why a user would choose to cancel their premium plan and switch to a free one. Some of these reasons include:
a. Cost considerations
Trello Premium comes at a monthly or yearly cost, depending on the plan you select. While the additional features may be beneficial for some users, others may not find them worth the price. If you feel like you’re not getting enough value out of your premium subscription, canceling it could save you money in the long run.
b. No longer need the advanced features
When you first signed up for Trello Premium, you might have needed all the advanced features that came with it. However, as your projects change and evolve, you may find that the premium features are no longer as necessary. In such cases, it makes sense to cancel your subscription and switch to a free plan.
c. Just trying out the platform
Sometimes users subscribe to Trello Premium just to try out the platform and see if it’s worth investing in. If you’ve found that Trello is not the right fit for your needs, canceling your subscription can save you from paying for services you won’t be using.
d. Switching to a different project management tool
Lastly, some users may decide to cancel their Trello Premium subscription because they have found a different project management tool that better suits their needs. Whether it’s due to better features, pricing, or usability, switching to a different platform can be a valid reason to cancel your Trello Premium subscription.
2. Things to Consider Before Canceling Your Trello Premium Subscription
Now that you know why you might want to cancel your Trello Premium subscription, it’s essential to consider a few things before making the switch. Here are some factors to keep in mind:
a. Any upcoming payments
If you’re subscribed to the monthly plan, you may have an upcoming payment that will be automatically charged to your account. It’s important to cancel your subscription before the payment date to avoid being charged again. For yearly plans, the process is slightly different, which we’ll cover in detail later in this article.
b. Downgrading to a free plan
When you cancel your Trello Premium subscription, your account will automatically be downgraded to the free version. This means that you’ll lose access to all the premium features, so make sure you’re ready to let go of them before going through with the cancellation.
c. Data storage limits
One of the main differences between Trello Free and Premium is the amount of data storage available. With the free plan, you’ll have a limit of 10 MB per file attachment, whereas the premium plan offers a maximum of 250 MB per file. If you’re switching to a free plan, keep in mind that you may need to delete some attachments or upgrade your plan if you exceed the storage limit.
3. How to Cancel Trello Premium Subscription: Step-by-Step Guide
Now that you’ve considered all the factors and decided to cancel your Trello Premium subscription, let’s get into the steps on how to do so. The process is relatively straightforward, and it can be done using both the desktop application and the mobile app.
a. Canceling through the desktop application
To cancel your Trello Premium subscription through the desktop application, follow these steps:
- Login to your Trello account using your username and password.
- Click on your profile picture in the top right corner of the screen.
- Click on “Account Settings” from the drop-down menu.
- On the next page, click on the tab labeled “Billing.”
- Scroll down to the bottom of the page and click on the link that says “Cancel My Plan.”
- A pop-up window will appear asking you to confirm your cancellation. Click on “Confirm” to proceed.
- You will then be asked to provide feedback on why you’re canceling your subscription. Select an appropriate reason and click on “Continue.”
- Once you’ve provided feedback, you will receive a confirmation email stating that your subscription has been canceled.
b. Canceling through the mobile app
If you prefer to use the Trello mobile app, here’s how you can cancel your Trello Premium subscription:
- Open the Trello app on your mobile device and login to your account.
- Tap on the three horizontal lines in the top left corner of the screen to access the main menu.
- From the menu, tap on “Account.”
- On the next screen, tap on “Billing.”
- Scroll down to the bottom of the page and tap on the link that says “Cancel My Plan.”
- A pop-up window will appear asking you to confirm your cancellation. Tap on “Confirm” to proceed.
- You will then be asked to provide feedback on why you’re canceling your subscription. Select an appropriate reason and tap on “Continue.”
- Once you’ve provided feedback, you will receive a confirmation email stating that your subscription has been canceled.
4. What Happens After You Cancel Your Trello Premium Subscription?
After you’ve successfully canceled your Trello Premium subscription, there are a few things to keep in mind:
a. Downgrading to a free plan
As mentioned earlier, when you cancel your premium subscription, your account will be automatically downgraded to the free version. This means that you’ll lose access to all the premium features and will be limited to the capabilities of a free account.
b. Data storage limits
If you were using more than 10 MB per file attachment, you may need to delete some attachments or upgrade your plan if you wish to continue using Trello. Keep in mind that any attachments over 10 MB will not be saved once your account is downgraded to the free version.
c. Team members’ access to boards
If you have team members who are also part of your premium plan, they will lose access to any boards or cards that are only available to premium users. However, they will still have access to any boards or cards that are available to free users.
d. Unused time on your subscription
When you cancel your Trello Premium subscription, you will not receive a refund for any unused time left on your plan. For monthly subscriptions, this means you will have access to premium features until the end of the billing cycle, after which your account will be downgraded to a free plan.
5. How to Switch From Yearly to Monthly Plan
If you’re currently subscribed to Trello Premium on a yearly plan and want to switch to the monthly plan, here’s what you need to do:
- Follow the steps mentioned earlier to cancel your Trello Premium subscription. This will downgrade your account to the free version.
- Once your account is downgraded, go to the Trello website and sign up for the monthly plan using the same username and email address as your previous subscription.
- You’ll then receive an email confirming your new subscription.
6. How to Request a Refund for Your Trello Premium Subscription
If you’ve canceled your Trello Premium subscription and are interested in receiving a refund, here’s what you need to know:
- Refunds are only available within 14 days of the initial purchase date.
- The refund policy may vary depending on your country or currency.
- If you have any issues with your subscription, it’s best to contact the Trello support team directly for assistance.
Conclusion
In this article, we’ve covered everything you need to know about canceling your Trello Premium subscription. We discussed why you might want to do so, things to consider before canceling, and provided a step-by-step guide on how to cancel through both the desktop application and mobile app. Additionally, we covered what happens after you cancel your subscription, how to switch from a yearly to monthly plan, and how to request a refund if needed.
Whether you’re looking to save costs, no longer need the advanced features, or are switching to a different project management tool, canceling your Trello Premium subscription is a simple process that can be done in just a few clicks. Just make sure to carefully consider all the factors and follow the steps outlined in this article for a hassle-free cancellation.
